FAQ

Can I buy bottles one at a time?

Yes. The Single Bottles collection lets you choose an available flavor, size or style and add each bottle separately. Listings expressly described as packs retain their stated quantities.

How long does delivery take?

Order handling usually takes 1–2 business days after successful payment authorization. Estimated carrier transit is then 4–6 business days after dispatch. Checkout shows available destinations and charges; the Shipping Policy has more detail.

Do you accept returns and exchanges?

Yes. Defective and non-defective products may be returned, and exchanges are accepted. Contact us within 30 calendar days after delivery. Only new products qualify, and non-defective merchandise must be new and unused. Returns are sent by mail after approval. A free prepaid return label is included in the package, and no restocking fee applies. Approved refunds are initiated to the original payment method within 10 days, although provider posting can take longer. See the Refund Policy.

What should I do about damage or a wrong item?

Keep the product, parts and packaging, then send order details and clear images for review before returning anything. Replacement availability depends on stock.

Where can I get payment, tracking or privacy help?

Use only a payment option displayed at checkout. For order or tracking assistance, open Contact Us. Privacy choices are explained in the Privacy Policy.